In addition to providing full-service calling services using our professional calling staff, The Stockade Group offers a platform that enables clients to utilize their own callers while leveraging our state of the art technology and resources. Staff Integration services can be customized to fit any situation as it includes a vast array of options from strategic development, coaching and scripting to fully automated calling and reporting systems.
Whether in higher education or publishing, we are thrilled to provide a cost effective solution to suit your needs. Like everything we do, we aim to be A Reflection of You!
Hosted Solutions can be tailored to include the following services:
- - Strategy Development
- - Scripting
- - Initial and Ongoing Caller Training and Coaching
- - Automated Calling System to Maximize Efficiency
- - Email Services
- - 100% Call Recording
- - Daily Reporting
- - List Services
- - Custom Caller ID
- - Inbound and Outbound Capabilities
- - Continuous Testing and Quality Control
Meet Alicia
Alicia works for The Stockade Group from her home in Central Bridge, New York. She has a Bachelor of Arts degree in Anthropology, with a minor in History, from Purdue University. Prior to joining us, Alicia was employed by the Liberal Arts Development Office at Purdue University in West Lafayette, Indiana, where in addition to cultivating relationships with active and prospective donors, she also worked on the Liberal Arts Alumni Magazine. (Extended Bio)
Meet Tharon
Tharon works for The Stockade Group from his home in Troy, NY. In 2004 he received a BA in Theatre and Communications from the University of Alabama and has performed Off-Broadway as an actor in New York City. In addition to working for The Stockade Group, Tharon is an HIV Test Counselor for the AIDS Council of Northeastern New York. He has previously been employed as a teacher and has also worked in various capacities in customer service, marketing and sales. (Extended Bio)